The Queueing Theory
Bill Hammack explains why it’s better to have one line for multiple checkout lanes than a line per cashier, and why in the case of the latter the grass is indeed (often) greener on the other side.
Bill Hammack explains why it’s better to have one line for multiple checkout lanes than a line per cashier, and why in the case of the latter the grass is indeed (often) greener on the other side.
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